Subject: Re: 20212867, Fan seller, Rosana, 22/03/2019, charged issue
From: Rosette Modiri <[email-masked]>
To: Natalia Cabrera Castilla <[email-masked]>
Date: Sat, 30 Mar 2019 18:39:47 -0700 (MST)

Cool. 

From: "Natalia Cabrera Castilla" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Sunday, 31 March, 2019 07:00:06 
Subject: Re: 20212867, Fan seller, Rosana, 22/03/2019, charged issue 

done 

From: "Rosette Modiri" <[email-masked]> 
To: "Natalia Cabrera Castilla" <[email-masked]> 
Sent: Sunday, March 31, 2019 6:54:25 AM 
Subject: Re: 20212867, Fan seller, Rosana, 22/03/2019, charged issue 

Hi Natalia, 

Please request for POP first. 

Rosette, 

From: "Natalia Cabrera Castilla" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Sunday, 31 March, 2019 06:37:21 
Subject: 20212867, Fan seller, Rosana, 22/03/2019, charged issue 

Rosette, 

Seller has been charged because transaction was cancelled. 

Seller uploaded same section and buyer never came complaining about the tickets but previous agent mentioned "Seller has uploaded what look like partial scans of printed e-tickets - Seller did not fulfill - moving order to pending sub" 
I checked the tickets and we can see the barcode clearly. Also before sub the order, they did not ask to seller to provide correct tickets (in my opinion tickets are correct and buyer probably used them). 
Seller is able to provide proof of purchase and all. 

Please, check the case because order was refunded without any reason. 

Thanks 
-- 
Kind Regards 
Natalia