Subject: 19851054 / Broker MX / Monterrey vs. Cruz Azul - Liga MX / 30/03/2019 - Ticket not delivered
From: Daniel Khing <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Sat, 30 Mar 2019 18:24:30 -0700 (MST)

Hi Rosette, 

Please look into the above mentioned TID wherein the buyer has mailed that he did not received the ticket. The buyer has given a hotel address for delivery and we have sent a mail 6 hours ago that the ticket is out for delivery and it will be delivered to him with 4 hours. But the buyer has not yet received the ticket and the event is just 2 hours away from now. 

The buyer has mailed that he is returning home as the he didn't receive the ticket and is asking for a refund. 

Kindly check with the SS team for the status and advise. 

Thanks & Regards, 
Daniel Khing