Subject: Re: 20806359 -Broker US-Gary Clark Jr- 31/03/2019 20:00- Wrong tickets received
From: Jacklyn Coronel <[email-masked]>
To: Alexandre Igashiyama <[email-masked]>, Rosette Modiri <[email-masked]>, CS.NewYork <[email-masked]>, On-call Data Management <[email-masked]>
Cc: Nitesh Singh <[email-masked]>
Date: Sat, 30 Mar 2019 23:46:36 +0000

Hello Team,

This event was rescheduled.

Proof :

https://www.thenationalva.com/events/detail/364982

[https://i.axs.com/2019/01/gary-clark-jr-tickets_03-31-19_23_5c474ddebe39b.jpg]<https://www.thenationalva.com/events/detail/364982>

Gary Clark Jr. | The National - Richmond, VA<https://www.thenationalva.com/events/detail/364982>
www.thenationalva.com
Every ticket purchased online for Gary Clark Jr. includes your choice of a CD or digital copy of the new album, This Land, released February 22, 2019.You’ll receive instructions via email on how to redeem your album approximately 7 days after your ticket purchase.

Best regards,

Jacklyn

Seller Support US, viagogo Inc
Phone: (415) -429-1056
7 days a week 1pm EST – 10pm EST

________________________________
From: Alexandre Igashiyama
Sent: Saturday, March 30, 2019 6:12:09 PM
To: Rosette Modiri; CS.NewYork
Cc: Nitesh Singh
Subject: Re: 20806359 -Broker US-Gary Clark Jr- 31/03/2019 20:00- Wrong tickets received

Hi @CS.NewYork<mailto:[email-masked]>,

Seller transferred tix for 23/08/2019
Buyer purchased tix for 31/03/2019

Can seller be contacted?

Kind Regards,

Alexandre

________________________________
From: Rosette Modiri <[email-masked]>
Sent: 30 March 2019 22:32
To: Alexandre Igashiyama
Cc: Nitesh Singh
Subject: Fwd: 20806359 -Broker US-Gary Clark Jr- 31/03/2019 20:00- Wrong tickets received

Hi Alexandre,

The buyer had purchased the tickets for 31/03/2019 however they received the tickets for 23/08/2019.

Could you please contact CSNY to check with the Broker US if they can provide the correct tickets to buyer.

Kind Regards,
Rosette
________________________________
From: "Nitesh Singh" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Sunday, 31 March, 2019 03:42:50
Subject: 20806359 -Broker US-Gary Clark Jr-  31/03/2019 20:00- Wrong tickets received

Hi Rosette,

Buyer purchased tickets for 31/03/2019 and received tickets for 23/08/2019. Another agent flagged the case to TL Zack 7 hours ago. Event is 1 day away. Kindly look into the issue and resolve it soon.

Thanks & Regards,
Nitesh