Subject: 20937831 - Broker - US - UniverSoul Circus - 31/03/2019 - Tickets not received
From: Saurabh Agarwal <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Sat, 30 Mar 2019 14:06:43 -0700 (MST)

Hello Rosette, 

Buyer called us claiming that they have not received the tickets in their TicketMaster Mobile account. I have confirmed the email and they have not received any email with the tagline "Your tickets transfer". Please forward this case to the SS team, so they can confirm the same with the broker or get them retransfer. 

*Attached the relevant screenshots. 

Thank you, 
Saurabh Agarwal