Subject: Re: 21080171, Broker MX, Festival Vaiven 2019, 30/03/2019, pickup point issue
From: Alexandre Igashiyama <[email-masked]>
To: Rosette Modiri <[email-masked]>, Silvia Floranes <[email-masked]>
Cc: Natalia Cabrera Castilla <[email-masked]>
Date: Sat, 30 Mar 2019 18:27:37 +0000

Hi @Silvia<mailto:[email-masked]>,

Can you escalate to SS MX contact seller?

Buyer tried to call the seller but they are not answering to calls.

Kind Regards,

Alexandre

________________________________
From: Rosette Modiri <[email-masked]>
Sent: 30 March 2019 18:10
To: Alexandre Igashiyama
Cc: Natalia Cabrera Castilla
Subject: Fwd: 21080171, Broker MX, Festival Vaiven 2019, 30/03/2019, pickup point issue

Hi Alexandre,

This is a Seller Managed Collection case, the buyer reached the collection point however none is present and she tried to call the seller but they are not answering to calls.

Could you please contact seller support to check with the Broker MX if the buyer is at the Pick up point or not as the event has already started.

Kind Regards,
Rosette
________________________________
From: "Natalia Cabrera Castilla" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Saturday, 30 March, 2019 23:26:39
Subject: 21080171, Broker MX, Festival Vaiven 2019, 30/03/2019, pickup point issue

Rosette,

Buyer called from he pick up point in time and no body is there providing tickets.
She tried to call the phone number provided and they did not answer.

Buyer is still at the pick up point.

Please, asist the case.

Thanks

--
Kind Regards
Natalia