Subject: Fwd: 21074796, Broker US, New York Yankees vs Baltimore Orioles, 30/03/2019, wrong time
From: Rosette Modiri <[email-masked]>
To: Alexandre Igashiyama <[email-masked]>
Cc: Natalia Cabrera Castilla <[email-masked]>
Date: Sat, 30 Mar 2019 11:16:43 -0700 (MST)

Hi Alexandre, 

With reference to the above TID, the seller has offered the alternative tickets to which the buyer has accepted and actually the buyer is chasing the alternative tickets and informed that the event has already started. The agent checked online and confirmed that the event has started however on our system the event is in 5 hours away. 

Could you please contact CSNY to check with the Broker US if they can upload the tickets now. 

Kind Regards, 
Rosette 

From: "Natalia Cabrera Castilla" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 30 March, 2019 23:11:19 
Subject: 21074796, Broker US, New York Yankees vs Baltimore Orioles, 30/03/2019, wrong time 

Rosette, 

Buyer called chasing the tickets as Seller offered downgrades + partial refund and the buyer accepted. 
Buyer still did not receive the tickets and event already started but in the transaction event is 6 hours. I have checked in internet and buyer is right. 
Please, check the following link: http://www.espn.com/mlb/team/schedule/_/name/bal 

We have to subs the transaction ASAP. 

Thanks. 
-- 
Kind Regards 

Natalia