Subject: Re: 21062347- Fan Seller- A Boogie Wit Da Hoodie-29/03/2019 20:00- Buyer is chasing for the tickets
From: India Inbox <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Cc: "Ravi Shanker. Sharma" <[email-masked]>, tasuku yamamoto <[email-masked]>, Rosette Modiri <[email-masked]>
Date: Sat, 30 Mar 2019 14:57:50 +0000

Hi

Please follow the rag process here.

Thanks

Stephen

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From: Ashwinee Latchayya <[email-masked]>
Sent: Saturday 30 March 2019 02:53:02
To: India Inbox
Cc: Ravi Shanker. Sharma; tasuku yamamoto; Rosette Modiri
Subject: 21062347- Fan Seller- A Boogie Wit Da Hoodie-29/03/2019 20:00- Buyer is chasing for the tickets

Hi,

According to the case history ; the redirection is from 20892712 to 21062347.

There's a note on the original transaction stating 'this is complete' however the final buyer claims to have been refused entry as we require the seller's ID.

Can CSNY look into this please.

Kind Regards,
Ashwinee

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From: "Ravi" <[email-masked]>
To: "Ashwinee Latchayya" <[email-masked]>
Cc: "Rosette Modiri" <[email-masked]>
Sent: Saturday, 30 March, 2019 07:40:01
Subject: 21062347- Fan Seller- A Boogie Wit Da Hoodie-29/03/2019 20:00- Buyer is chasing for the tickets

Hi Ashwinee,

With reference to TID: 21062347. Buyer is chasing for the tickets. She is at the box office to collet the tix but they are asking her to show the original seller Identity, event is taking place in 1 hour.

Kindly refer to the below case notes.

Subject: CSR Wrap-up

Wrap Up - Sent the seller the final buyers' name for will call - This is a part of a redirection 20892715
Buyer confirmed needed information. Awaiting for the seller to confirm this is set up.

Regards,
Ravi Shanker Sharma