Subject: Re: Red flag - Ravi
From: Charanjit Singh Sandhu <[email-masked]>
To: rosette <[email-masked]>
Date: Fri, 29 Mar 2019 15:51:06 -0700 (MST)

Thanks!! 

Thanks & Regards, 
Charanjit 

From: "rosette" <[email-masked]> 
To: "Charanjit Singh" <[email-masked]> 
Sent: Saturday, 30 March, 2019 04:18:21 
Subject: Re: Red flag - Ravi 

Hi Charanjit, 

The case has been reviewed and the agent has been coached. 

Rosette, 

From: "Charanjit Singh Sandhu" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 30 March, 2019 00:04:39 
Subject: Red flag - Ravi 

Hi Rosette, 

Can you please review this Red flag with Ravi. 

REFERENCE ID: 18689250 

AUDIT RESULT: Red Flag 

ERROR TYPE: 

* Agent did not investigate the case correctly - buyer never claimed RAG, she claimed a problem with the seats. 

* Agent sent a completely unrelated reply. 

Thanks & Regards, 
Charanjit