Subject: Re: 20967094 - Broker US - 2019 Miami Open Tennis - Session 22 - Men's Semifinals - 29/03/2019 - chasing tickets
From: Shauna Hedderman <[email-masked]>
To: Rosette Modiri <[email-masked]>, CS.NewYork <[email-masked]>
Cc: Silvia Floranes <[email-masked]>, Anshul Khandelwal <[email-masked]>
Date: Fri, 29 Mar 2019 21:07:42 +0000

Hi Team,

Can we please contact the seller here.

Event is in 2 hours and the buyer has not received any tickets to his TM account.

Kind Regards,
Shaunna
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From: Rosette Modiri <[email-masked]>
Sent: 29 March 2019 20:31
To: Shauna Hedderman
Cc: Silvia Floranes; Anshul Khandelwal
Subject: Fwd: 20967094 - Broker US - 2019 Miami Open Tennis - Session 22 - Men's Semifinals - 29/03/2019 - chasing tickets

Hi Shauna,

The buyer of this order has reported that they are unable to find the tickets to their ticketmaster account and provided the proof of ticketmaster account.

Could you please contact CSNY to check with the Broker US if they can re-transfer the tickets to buyer as the event is in 3 hours away.

Kind Regards,
Rosette
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From: "Anshul Khandelwal" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Saturday, 30 March, 2019 01:47:42
Subject: 20967094 - Broker US - 2019 Miami Open Tennis - Session 22 - Men's Semifinals - 29/03/2019 - chasing tickets

Hi Rosette,

Buyer has called and informing that He unable to find his tickets in Ticketmaster account.

Tickets need to be transferred on : [email-masked].

Can you please contact CSNY to check with Broker US to transfer tickets to buyer?

Thanks&Regards,
Anshul