Subject: 20802238 , Broker ES , FC Barcelona vs Espanyol , 30/03/2019 , Partial refund issues
From: Kannedy Namir De Carvalho Barai <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Fri, 29 Mar 2019 12:04:08 -0700 (MST)

Hi Rosette, 

In reference to TID: 20802238, buyer received wrong tickets and was offered partial to keep tickets. Buyer made purchased in EUR and agent Amanda Francozzo made a offer of partial refund in BRL. Buyer have called asking why that offer was made in BRL. 

Can this case be assigned to previous agent to clarify issues with currency? 

Regards, 
Kannedy