Subject: Red flag - Ravi
From: Charanjit Singh Sandhu <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Fri, 29 Mar 2019 11:34:39 -0700 (MST)

Hi Rosette, 

Can you please review this Red flag with Ravi. 

REFERENCE ID: 18689250 

AUDIT RESULT: Red Flag 

ERROR TYPE: 

* Agent did not investigate the case correctly - buyer never claimed RAG, she claimed a problem with the seats. 

* Agent sent a completely unrelated reply. 

Thanks & Regards, 
Charanjit