Subject: Re: 20285734 - broker IT - Laura Pausini & Biagio Antonacci - 23/07/2019 21:00 - chargeback status
From: India Inbox <[email-masked]>
To: Sandra Ninkovic <[email-masked]>
Cc: Valentina Bonente <[email-masked]>, Brian Sexton <[email-masked]>, Rosette Modiri <[email-masked]>
Date: Thu, 28 Mar 2019 08:18:01 +0000

@Sandra Ninkovic<mailto:[email-masked]>

Hi Sandra

Could you provide an update here on this CB

Kind regards

Breda

________________________________
From: Rosette Modiri <[email-masked]>
Sent: Thursday 28 March 2019 07:44:00
To: India Inbox
Cc: Valentina Bonente
Subject: Fwd: 20285734 - broker IT - Laura Pausini & Biagio Antonacci - 23/07/2019 21:00 - chargeback status

Hi,

The buyer of this order initiated a chargeback and the transaction state is Refunded however the buyer is still chasing refund and there is no any email on the case stating that the buyer has been refunded.

Could you please check the chargeback status with chargeback Team.

Kind Regards,
Rosette
________________________________
From: "Valentina Bonente" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Tuesday, 26 March, 2019 18:46:45
Subject: 20285734 - broker IT -  Laura Pausini & Biagio Antonacci - 23/07/2019 21:00 - chargeback status

Hi Rose,

This buyer is saying that she will provide the correct details for refund. Agent informed we sent the emailed regarding refund, but no email has been sent and the state is refunded.

Can you please forward this case to the relevant department in order to check the status of chargeback.

Thanks
Valentina