Subject: Re: 21015353-Broker US- Los Angeles Angels vs Los Angeles Dodgers (Exhibition)- 24/03/2019 17:07- buyer did not receive the tickets in time.
From: India Inbox <[email-masked]>
To: CS.NewYork <[email-masked]>
Cc: Shavez Ahmed <[email-masked]>, Brian Sexton <[email-masked]>, Rosette Modiri <[email-masked]>
Date: Wed, 27 Mar 2019 10:01:38 +0000

@CS.NewYork<mailto:[email-masked]>

Can buyer be refunded here?

Kind regards

Breda

________________________________
From: Rosette Modiri <[email-masked]>
Sent: Wednesday 27 March 2019 06:04:06
To: India Inbox
Cc: Shavez Ahmed
Subject: Fwd: 21015353-Broker US- Los Angeles Angels vs Los Angeles Dodgers (Exhibition)- 24/03/2019 17:07- buyer did not receive the tickets in time.

Hi,

The buyer of this order claimed to have received the tickets after the event hence they could not attend the event. As per case history the Broker US transferred the tickets at 18:12 pm however the event started at 17:07 pm.

Could you please contact CSNY to determine if the buyer will be eligible for refund or not.

Kind Regards,
Rosette
________________________________
From: "Shavez Ahmed" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Monday, 25 March, 2019 13:26:27
Subject: 21015353-Broker US- Los Angeles Angels vs Los Angeles Dodgers (Exhibition)- 24/03/2019 17:07- buyer did not receive the tickets in time.

Hi Rosette,

With reference to TID: 21015353

Buyer emailed informing that the were not transferred to them in time therefore they could not go to the event.

Event was on Date : 24/03/2019 17:07 but they received the email on 24/03/19 18:40.

could you please look into it and advise if the buyer is eligible for refund or not.

Thanks,
shavez