Subject: 20701206-Fan Seller-TWICE-30/03/2019 16:00-
From: Shavez Ahmed <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Wed, 27 Mar 2019 02:42:19 -0700 (MST)

Hi rosette 

Previous agent escalated the case to Japanese language queue despite the query was in english language. 

Thanks 
shavez