Subject: Productivity 24/03/2019
From: Rosette Modiri <[email-masked]>
To: Natalia Cabrera Castilla <[email-masked]>, Butila Sasi Yannick <[email-masked]>, Jessica Renaud Aparecido <[email-masked]>, Fatoumata Altmueller <[email-masked]>, Valentina Bonente <[email-masked]>, Edivaldo Manuel Augusto Pereira <[email-masked]>, Shavez Ahmed <[email-masked]>, Kasende Kibambe Daniels <[email-masked]>, Poonam Chawla <[email-masked]>
Date: Tue, 26 Mar 2019 09:40:40 -0700 (MST)

Team Name 	Agent Name 	Productivity Average 	Start Time 	End Time 	# Days logged 	Approx Real On site Hrs 	Real 
Break Hrs 	Internal Hrs 	Meeting Training Hrs 	# Email Floor 	# Calls Inbound 	# Calls Outbound 	# Total emails + calls 
CF - Tier 1_Mumbai 	BUTILA.YANNICK 	71% 	24/03/2019 08:59 	24/03/2019 18:10 	1 	9.19 	1.06 	0.00 	0.00 	19 	16 	6 	0 
CF - Tier 1_Mumbai 	EDIVALDO.PEREIRA 	0% 	
	
	0 	0.00 	0.00 	0.00 	0.00 	0 	0 	0 	0 
CF - Tier 1_Mumbai 	FATOUMATA.ALTMUELLER 	0% 	
	
	0 	0.00 	0.00 	0.00 	0.00 	0 	0 	0 	0 
CF - Tier 1_Mumbai 	JESSICA.APARECIDO 	0% 	
	
	0 	0.00 	0.00 	0.00 	0.00 	0 	0 	0 	0 
CF - Tier 1_Mumbai 	KASENDE.DANIELS 	101% 	24/03/2019 07:11 	24/03/2019 17:05 	1 	9.91 	0.71 	0.00 	0.00 	41 	37 	14 	1 
CF - Tier 1_Mumbai 	NATALIA.CABRERA 	79% 	24/03/2019 07:53 	24/03/2019 17:01 	1 	9.14 	1.03 	0.00 	0.00 	29 	31 	13 	0 
CF - Tier 1_Mumbai 	POONAM.POONAM 	99% 	24/03/2019 07:53 	24/03/2019 17:00 	1 	9.13 	1.17 	0.00 	0.00 	35 	25 	2 	21 
CF - Tier 1_Mumbai 	SHAVEZ.AHMED 	0% 	
	
	0 	0.00 	0.00 	0.00 	0.00 	0 	0 	0 	0 
CF - Tier 1_Mumbai 	VALENTINA.BONENTE 	106% 	24/03/2019 07:56 	24/03/2019 17:00 	1 	9.06 	0.99 	0.00 	0.13 	51 	45 	20 	0