Subject: Re: 20528803 - Broker UK - Drake - 26/03/2019 - Buyer callback
From: India Inbox <[email-masked]>
To: Shauna Hanley <[email-masked]>
Cc: Edivaldo Manuel Augusto Pereira <[email-masked]>, Rosette Modiri <[email-masked]>
Date: Tue, 26 Mar 2019 16:21:23 +0000

@Shauna Hanley<mailto:[email-masked]>

FYI

Kind regards

Breda

________________________________
From: Rosette Modiri <[email-masked]>
Sent: Tuesday 26 March 2019 16:13:47
To: India Inbox
Cc: Edivaldo Manuel Augusto Pereira
Subject: Fwd: 20528803 - Broker UK - Drake - 26/03/2019 - Buyer callback

Hi,

With reference to the above TID, the case was assigned to the agent shauna.hanley to call the buyer and to suggest if we can give their contact details to the seller to issue an exchange at the box office, as the section they have purchased is now closed, and they will receive comparable or upgraded seats but the buyer did not reply. Actually the buyer just called as requested on the email.

Could you please assign this to shauna.hanley to call the buyer again.

Kind Regards,
Rosette
________________________________
From: "Edivaldo Manuel Augusto Pereira" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Tuesday, 26 March, 2019 21:21:54
Subject: 20528803 - Broker UK - Drake - 26/03/2019 - Buyer callback

Hi Rose,

In reference to the above TID. The buyer contacted us as requested by the agent Shauna.

Could you please forward this to her and inform that the buyer will be waiting to be called within the next hour.

Regards,
Edivaldo