Subject: Re: 19338954 - fan seller - Shawn Mendes - 23/03/2019 21:00 - unable to close case
From: Valentina Bonente <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Tue, 26 Mar 2019 09:13:33 -0700 (MST)

Same case as another you just replied 19315835. 

i will escalate to payment for refund. 

val 

From: "Valentina Bonente" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, 25 March, 2019 21:44:37 
Subject: 19338954 - fan seller - Shawn Mendes - 23/03/2019 21:00 - unable to close case 

Hi Rose, 

This case has been keeping in FU. Event is over and from both sides it is not possible to close the case. 

Can you please forward this case to the relevant department. 

Thanks 
Valentina