Subject: ID : 20272498 - Broker BR - Kamasi Washington - 27/03/2019- B did not receive the tickets
From: Jessica Renaud Aparecido <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Tue, 26 Mar 2019 08:51:39 -0700 (MST)

Dear Rosette, 

This buyer has been informing for more then a week that tickets were not delivered. Checked the tracking number and it shows it was delivered. 
Emailed buyer asking to check with neighbours and she still saying that she did not receive. 
The event is in less than 2 days and I don't know how I should proceed here 

Can you help me please? 

Thank you, 

Jéssica