Subject: Fwd: 19346604 - Power Seller Ticket Network - 2019 Miami Open Tennis - Session 3 - First Round - Stadium - 20/03/2019 10:00 - need to cal buyer
From: Ashwinee Latchayya <[email-masked]>
To: Vikram Diwan <[email-masked]>
Cc: Rosette Modiri <[email-masked]>, Valentina Bonente <[email-masked]>
Date: Sun, 24 Mar 2019 09:49:59 -0700 (MST)

Hi Vikram, 

Can you take ownership of this case please. 

Kind Regards, 
Ashwinee 

From: "Valentina Bonente" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Cc: "Rosette Modiri" <[email-masked]> 
Sent: Sunday, 24 March, 2019 22:13:38 
Subject: 19346604 - Power Seller Ticket Network - 2019 Miami Open Tennis - Session 3 - First Round - Stadium - 20/03/2019 10:00 - need to cal buyer 

Hi Ash, 

i have received this follow up. Last note is : "POC Nikola advised to contact the buyer to confirm if she used the tix or not. if tix were used buyer can get 30% as partial refund if not the case need to be reviewed with CS New York" 

As per US time, can you please assign this case to a night shift agent. 

Thanks 
Valentina