Subject: Re: Further assistance needed
From: Rosette Modiri <[email-masked]>
To: Shavez Ahmed <[email-masked]>
Date: Sat, 23 Mar 2019 23:50:27 -0700 (MST)

this looks like unclear query, it's better to call the buyer. 

From: "Shavez Ahmed" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 23 March, 2019 13:15:02 
Subject: Further assistance needed 

Hi Rosette, 

With reference to Case ID: 15786242 

should we entertain such queries ? 

Thanks, 
shavez