Subject: Fwd: 20856078 - Broker AU - Metallica - 29/12/2019 - ECC
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Edivaldo Manuel Augusto Pereira <[email-masked]>
Date: Sat, 23 Mar 2019 23:34:39 -0700 (MST)

Hi, 

In reference to TID : 20856078, the buyer has requested for cancellation multiple times and actually he is threatening to take a legal action by contacting the court if the refund is not provided. 

Could you please forward this to ECC if you deem it's necessary. 

Kind Regards, 
Rosette 

From: "Edivaldo Manuel Augusto Pereira" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 23 March, 2019 15:44:24 
Subject: 20856078 - Broker AU - Metallica - 29/12/2019 - ECC 

Hi Rose, 

In reference to the above TID. This AU buyer has contacted us multiple times chasing refund and has now mentioned AU laws and stated that has filled a complain against viagogo for breaching those laws with the police and will take the matter to the court if the refund is not provided. 

Can you please advise whether ECC should be contacted for this? 

Regards, 
Edivaldo