Subject: Fwd: Tid 16807522 , BROKER UK Name : Shawn Mendes Date : 07/04/2019 18:00
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Fatoumata Altmueller <[email-masked]>
Date: Sat, 23 Mar 2019 23:03:20 -0700 (MST)

Hi, 

The buyer of this order was unable to access their account and we reset the password however after resetting the password the buyer was still unable to access the account. The previous agent flagged this to TL silvia to contact Tech Team. 

Could you please contact Tech Team to check if the issue has been resolved or not. 

Kind Regards, 
Rosette 

From: "Fatoumata Altmueller" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 23 March, 2019 17:03:38 
Subject: Tid 16807522 , BROKER UK Name : Shawn Mendes Date : 07/04/2019 18:00 

Hi Rose 

Buyer had issue to as they cant log-in to account. Checked previous agent has flagged toi TL Silvia to contact the Tech Team to see why the Buyer cannot access their Order. 
can you see if there is any update on this ? 

Best regards 
fatoumata