Subject: RE: TID 20494371 - Eticket Management Check
From: Ian OShaughnessy <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Santiago Daniel <[email-masked]>, Rosette Modiri <[email-masked]>
Date: Fri, 22 Mar 2019 15:46:11 +0000

Hi Breda,

Thanks for that – we’l take it from here – no response from the Seller yet, deadline is for 4

Kind Regards,
Ian

Sent from Mail<https://go.microsoft.com/fwlink/?LinkId=550986> for Windows 10

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From: India Inbox
Sent: Friday, March 22, 2019 3:23:15 PM
To: Ian OShaughnessy
Cc: Santiago Daniel; Rosette Modiri
Subject: Re: TID 20494371 - Eticket Management Check

@Ian OShaughnessy<mailto:[email-masked]>

Hi Ian

We got your e ticket management case, can you have a look please?

Kind regards

Breda

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From: Rosette Modiri <[email-masked]>
Sent: Friday 22 March 2019 15:22:03
To: India Inbox
Cc: Santiago Daniel
Subject: Fwd: TID 20494371 - Eticket Management Check

Hi,

The seller of this order previously uploaded scan of paper ticket instead of the original e-ticket and he has been given a deadline to upload the original e-ticket by 4:00 pm however there's no any update yet.

Could you please check with the relevant team if we can move this order to pending substitution.

Kind Regards,
Rosette
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From: "Santiago Daniel" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Friday, 22 March, 2019 20:43:51
Subject: TID 20494371 -  Eticket Management Check

Hi Rosette/Breda,

As previously discussed, this Seller uploaded a scanned ticket.

Seller was given a deadline by 4.00pm GMT today to upload the right ticket but he did not provide anything.

Could you please move this to replacement as it is 5 hours to the event?

Thanks,

Santiago