Subject: Overdue Red Flags
From: Brian Sexton <[email-masked]>
To: Worchuirin M <[email-masked]>, Rosette Modiri <[email-masked]>, Caleb Lundinga Lodi <[email-masked]>, Ashwinee Latchayya <[email-masked]>, Kritika Mirchandani <[email-masked]>, Anurag Pradhan <[email-masked]>, Charanjit Singh <[email-masked]>, Mansi Chhabra <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, Virat Joshi <[email-masked]>, Robert Cosgrove <[email-masked]>
Date: Fri, 22 Mar 2019 14:01:25 +0000

Hi all,

Scorecard ID - TL - Agent
22775 - Kritika - Tanu Tomar
22811 - Kritika - Tanu Tomar
22816 - Kritika - Daniel Ndala
22821 - Rosette - Eduardo Fernandez
22963 - Charanjit - Amitej Dhar
22968 - Rosette - Natalia Cabrera
22984 - Rosette - Himadri Sharma
23082 - Rosette - Amit Thakur
23172 - Charanjit - Nilarka Das
23301 - Rosette - Amit Thakur
23316 - Rosette - Fatoumata
23323 - Rosette - Eduardo
23342 - Kritika - Virendra Singh
23399 - Rosette - Wamiq Ahmad
23408 - Rosette - Fatoumata
23419 - Anurag - Ashwani Panicker

Could these red flags please be reviewed as soon as possible, they are ones that should have been done already.

If you are caught up helping with queries on the floor, please inform your agents that you are busy and get someone to cover you on the floor. Kritika I know you are training this week, but can you review these as soon as you get a chance?

@everyone - There are still a lot of red flags not yet reviewed from the past two days, can they be done too, I know there has been a backlog but once everyone has caught up the red flags do need to be reviewed within 24 hours (depending on if the agent is off or not).

If any agent from one of those older red flags is no longer on your team, please communicate with their TL to get it done and marked as reviewed.

Kind regards,
Brian Sexton
Team Leader India
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