Subject: Re: URGENT! EID: 3375244 , Broker AU , Name : The Smith Street Band Date : 22/03/2019 19:00 , cancelled
From: Danielle Whyte <[email-masked]>
To: Nikolas Su <[email-masked]>, India Inbox <[email-masked]>
Cc: Fatoumata Altmueller <[email-masked]>, Rosette Modiri <[email-masked]>, Brian Sexton <[email-masked]>
Date: Fri, 22 Mar 2019 09:20:48 +0000

Hi all,

The buyers of both EIDs 3375244 22/03 and 3515185 21/03 have been informed of the cancellation.

Thanks,

Danielle

________________________________
From: Nikolas Su
Sent: Friday, March 22, 2019 1:24:08 AM
To: India Inbox; Danielle Whyte
Cc: Fatoumata Altmueller; Rosette Modiri; Brian Sexton
Subject: URGENT! EID: 3375244 , Broker AU , Name : The Smith Street Band Date : 22/03/2019 19:00 , cancelled

Hi Breda,

Thanks for reaching out and the proof attached.

If the event will happen within 48 hours, please put URGENT on email subject so that EDM can process in a timely order.

@Danielle Whyte<mailto:[email-masked]> Please notify buyers that the event is being cancelled.

Cheers,

Nikolas Su

EDM Associate

Team Leader: Felix Descamps

Skype: [email-masked]<mailto:[email-masked]>

From: India Inbox
Sent: 21 March 2019 11:39
To: On-call Data Management <[email-masked]>
Cc: Fatoumata Altmueller <[email-masked]>; Rosette Modiri <[email-masked]>; Brian Sexton <[email-masked]>
Subject: Re: EID: 3375244 , Broker AU , Name : The Smith Street Band Date : 22/03/2019 19:00 , cancelled

@On-call Data Management<mailto:[email-masked]>

Hi all,

Can this be looked into please?

Kind regards

Breda

________________________________

From: Rosette Modiri <[email-masked]<mailto:[email-masked]>>
Sent: Thursday 21 March 2019 11:37:49
To: India Inbox
Cc: Fatoumata Altmueller
Subject: Fwd: EID: 3375244 , Broker AU , Name : The Smith Street Band Date : 22/03/2019 19:00 , cancelled

Hi,

The buyer informed that this event is cancelled, the agent investigated online and has confirmed the same information however there is no such update on our website.

Could you please inform EDM team to investigate on this information and to mark the event as cancelled.

Transaction/ Listing number : 19245259 /301929373

Event ID: 3375244

Event Name: The Smith Street Band

Event Date:  22/03/2019

Geography:  Forum Melbourne, Melbourne, AU

Username: : [email-masked]<mailto:[email-masked]>

What needs to be done: We need to update on the system that event is cancelled and refund buyer

Link as proof: http://www.factorytheatre.com.au/events/2019/03/30/the-smith-street-band<https://protect-eu.mimecast.com/s/tpVuCROrpCrVRLVF9YGj-?domain=factorytheatre.com.au> , https://forummelbourne.com.au/shows/the-smith-street-band2<https://protect-eu.mimecast.com/s/Jp3WCVAywIlv5Avcz76Jw?domain=forummelbourne.com.au> and https://help.ticketmaster.com.au/hc/en-au/articles/360019788053-Has-The-Smith-Street-Band-at-Forum-Melbourne-on-21-22-March-2019-been-cancelled-<https://protect-eu.mimecast.com/s/68y6CWLzxhjkPBktKcUJn?domain=help.ticketmaster.com.au>

Kind Regards,

Rosette

________________________________

From: "Fatoumata Altmueller" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 20 March, 2019 18:44:44
Subject: EID 19717859 , Broker AU , Name : The Smith Street Band  Date : 22/03/2019 19:00 , cancelled

Hi Rose

The buyer is claiming that event was cancelled. Can you please get the same updated on our website. Here are the required details:

Transaction/ Listing number : 19245259 /301929373

Event ID: 3375244

Event Name: The Smith Street Band

Event Date:  22/03/2019

Geography:  Forum Melbourne, Melbourne, AU

Username: : [email-masked]<mailto:[email-masked]>

What needs to be done: We need to update on the system that event is cancelled and refund buyer

Link as proof: http://www.factorytheatre.com.au/events/2019/03/30/the-smith-street-band<https://protect-eu.mimecast.com/s/tpVuCROrpCrVRLVF9YGj-?domain=factorytheatre.com.au> , https://forummelbourne.com.au/shows/the-smith-street-band2<https://protect-eu.mimecast.com/s/Jp3WCVAywIlv5Avcz76Jw?domain=forummelbourne.com.au> and https://help.ticketmaster.com.au/hc/en-au/articles/360019788053-Has-The-Smith-Street-Band-at-Forum-Melbourne-on-21-22-March-2019-been-cancelled-<https://protect-eu.mimecast.com/s/68y6CWLzxhjkPBktKcUJn?domain=help.ticketmaster.com.au>

Best regards

fatoumata