Subject: Fwd: 20070444 - Broker IT - Rome E-Prix 2019 - 13/04/2019 07:30 - can't log in
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Valentina Bonente <[email-masked]>
Date: Thu, 21 Mar 2019 04:21:15 -0700 (MST)

Hi, 

The buyer of this order asked for email change from [email-masked] to [email-masked], the request was submitted to the email address changes sheet and the verification link was sent twice but the change is still not done. 

Could you please forward this to the relevant team if they can make the email change to [email-masked]. 

Kind Regards, 
Rosette 

From: "Valentina Bonente" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 20 March, 2019 19:29:34 
Subject: 20070444 - Broker IT - Rome E-Prix 2019 - 13/04/2019 07:30 - can't log in 

Hi Rose, 

This buyer has been called many times. 

So his email is [email-masked], asked to be changed in [email-masked]. We have asked for the change twice. Verification link sent but he can't change anything as he is stating that he does not have an account (I don't know how it is possible). He was stating that he purchased tickets as "guest". 

Anyway, tickets are uploaded since 21/01. 

Can we please loo into this in order to forward tickets to buyer. 

Thanks 
Valetina