Subject: Fwd: 20819471 - Fan Seller AR - Lollapalooza Argentina 2019, 3 Days (Kendrick Lamar & Arctic Monkeys & Twenty One Pilots) - 29/03/2019 - delivery issue
From: Mansi Chhabra <[email-masked]>
To: Rosette Modiri <[email-masked]>
Cc: valeria julia <[email-masked]>
Date: Wed, 20 Mar 2019 20:14:02 -0700 (MST)

Hi Rosette, 

Could you please assign this case to any PT agent to call buyer and confirm whether he is ok with getting it delivered in Arg. If yes, then full details must be asked: 
- Person who will receive the shipment 
- Street name and building number 
- (reference if any) 
- (if it is a hotel: room and reservation) 
- Town / City 
- Province / State 
- Postal Code 

Thank You 
Mansi 

From: "valeria julia" <[email-masked]> 
To: "Mansi Chhabra" <[email-masked]> 
Sent: Thursday, 21 March, 2019 08:28:59 
Subject: 20819471 - Fan Seller AR - Lollapalooza Argentina 2019, 3 Days (Kendrick Lamar & Arctic Monkeys & Twenty One Pilots) - 29/03/2019 - delivery issue 

Respected Ma'am, 

The seller of this case came to us thru email saying that he is unable to ship thru UPS as they dont work in his place where he lives, so he attempted with DHL (only one that goes abroad) and the asked some ID of the buyer, which he of course doesnt have and requested us. 

I can see this buyer is from Brasil travelling to Argentina and provided a Local Address which is in the same province of the seller, just another city, but totally deliverable with domestic couriers such as OCA or Andreani. 

I need a Portuguese speaker to call this buyer and ask him if he is ok with getting it delivered in Arg. If yes, then full details must be asked: 
- Person who will receive the shipment 
- Street name and building number 
- (reference if any) 
- (if it is a hotel: room and reservation) 
- Town / City 
- Province / State 
- Postal Code 

Thanking you in advance for your help. 

Kind Regards, 
Valeria.