Subject: Tid 20531955 , SELLER TYPE FAN SELLER , Name : FC Augsburg vs Borussia Dortmund View Date : 01/03/2019 20:30 , Payment
From: Fatoumata Altmueller <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Wed, 20 Mar 2019 09:18:34 -0700 (MST)

HI Rose 

Seller is to be paid here as they shipped tickets on time and tickets couldn't be delivered due to carrier fault and buyer never receievd tickets 
Previous agent escalated without recording success hence payment said to review with tl 
before i re-escalate for payment the state needs to be changed can you please record success ? 

Best regards 
fatoumata