Subject: Re: 20843282, Broker AR, River Plate vs Independiente, 17/03/2019, tickets issue
From: Jose Serrano <[email-masked]>
To: Denis Majkic <[email-masked]>, India Inbox <[email-masked]>
Cc: Natalia Cabrera Castilla <[email-masked]>, Rosette Modiri <[email-masked]>
Date: Mon, 18 Mar 2019 16:44:24 +0000

Hi team,

I requested the seller proof of purchase but for AR football there a no proofs of purchase as are season cards,

Could we please request to the buyer provide pictures of everything he received and also the envelope? Usual questions as if the envelope was damaged, if was received in hand, if checked the tickets before sign as this was delivered by ELS....

Kind regards,

Jose Serrano

Seller Support (Latam)

________________________________
From: Denis Majkic
Sent: Monday, March 18, 2019 4:30:55 PM
To: India Inbox; Jose Serrano
Cc: Natalia Cabrera Castilla; Rosette Modiri
Subject: Re: 20843282, Broker AR, River Plate vs Independiente, 17/03/2019, tickets issue

@Jose Serrano<mailto:[email-masked]>

Can you please help here?

Thanks,
Denis
________________________________
From: India Inbox
Sent: Monday, March 18, 2019 2:45 PM
To: Denis Majkic
Cc: Natalia Cabrera Castilla; Rosette Modiri
Subject: Re: 20843282, Broker AR, River Plate vs Independiente, 17/03/2019, tickets issue

Hi Denis,

Can the seller be contacted and requested to provide proof of purchase? Buyer claims to have only received one ticket out of the purchased two.

Thanks

Stephen

________________________________
From: Rosette Modiri <[email-masked]>
Sent: Monday 18 March 2019 09:59
To: India Inbox
Cc: Natalia Cabrera Castilla
Subject: Fwd: 20843282, Broker AR, River Plate vs Independiente, 17/03/2019, tickets issue

Hi,

The buyer of this order informed that they only received 1 ticket out of 2 purchased and delivery plan was ELS.

Could you please inform seller support to request for proof of delivery and POP from the Broker AR.

Kind Regards,
Rosette
________________________________
From: "Natalia Cabrera Castilla" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Monday, 18 March, 2019 13:51:49
Subject: 20843282, Broker AR, River Plate vs Independiente, 17/03/2019, tickets issue

Rosette,

Buyer emailed claiming received only 1 of the 2 tickets purchased.

DP is motoboy delivery.

Event was 12 hours ago, so please, can you contact to the seller in order to assure that they have sent the correct tickets to the buyer, please?

Thanks

--
Kind Regards
Natalia