Subject: : 20702710 , Fan Seller, Ariana Grande , 01/09/2019 , Chargeback
From: India Inbox <[email-masked]>
To: Stefan Asiminei <[email-masked]>
Cc: Rosette Modiri <[email-masked]>, Poonam Chawla <[email-masked]>
Date: Mon, 18 Mar 2019 16:01:11 +0000

Hi Stefan,

The buyer here has advised that they have won their charge back, can you assign this to a charge back agent to advise on the outcome here?

Thanks

Stephen

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From: Rosette Modiri <[email-masked]>
Sent: Monday 18 March 2019 12:52
To: India Inbox
Cc: Poonam Chawla
Subject: Fwd: ID : 20702710 , Fan Seller, Ariana Grande , 01/09/2019 , Chargeback

Hi,

The buyer of this order has confirmed that they received the money back from pay pal and received the tickets as well however according to the system note the buyer initiated the chargeback and this has been contested. Actually the buyer is inquiring how to pay us again for the tickets received.

Could you please check the CB status with chargeback team.

Many Thanks,
Rosette
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From: "Poonam Chawla" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Monday, 18 March, 2019 16:44:39
Subject: ID : 20702710 , Fan Seller,  Ariana Grande ,  01/09/2019 , Chargeback

Hi Rosette,

With reference to the above TID, buyer initiated chargeback, hence buyer got refunded from paypal and got his tickets as well.

Now buyer is asking how can he pay us again for these tickets.

Could you please flag this case to the relevant team.

Kind Regards,
Poonam