Subject: Fwd: EID : 3431690 - Broker AR - San Lorenzo vs Palmeiras - Copa Libertadores 2019 - 26/03/2019 - Wrong event Date
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Jessica Renaud Aparecido <[email-masked]>
Date: Sun, 17 Mar 2019 23:48:46 -0700 (MST)

Hi, 

With reference to the above TID, the case was already flagged to EDM to update the correct event date, normally the event is on 03/04/2019 instead of 02/04/2019 as displayed on our system. 

Could you please remind EDM department to update the correct event date on our website. 

Kind Regards, 
Rosette 

From: "Arnaud Valentin" <[email-masked]> 
To: "India Inbox" <[email-masked]>, "On-call Data Management" <[email-masked]> 
Cc: "Jessica Renaud Aparecido" <[email-masked]>, "Rosette Modiri" <[email-masked]> 
Sent: Tuesday, 12 March, 2019 19:07:31 
Subject: RE: EID : 3431690 - Broker AR - San Lorenzo vs Palmeiras - Copa Libertadores 2019 - 26/03/2019 - Wrong event Date 

HI Breda, 

The event has been updated to the correct date and time. 

Thanks, 

Arnaud 

From: India Inbox <[email-masked]> 
Sent: Tuesday, March 12, 2019 9:25 AM 
To: On-call Data Management <[email-masked]> 
Cc: Jessica Renaud Aparecido <[email-masked]>; Rosette Modiri <[email-masked]> 
Subject: Re: EID : 3431690 - Broker AR - San Lorenzo vs Palmeiras - Copa Libertadores 2019 - 26/03/2019 - Wrong event Date 

[ mailto:[email-masked] | @On-call Data Management ] 

Can we the this looked into? Seems like event is resch. Agent has provided proof 

Kind regards 

Breda 

From: Rosette Modiri < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday 12 March 2019 13:23:18 
To: India Inbox 
Cc: Jessica Renaud Aparecido 
Subject: EID : 3431690 - Broker AR - San Lorenzo vs Palmeiras - Copa Libertadores 2019 - 26/03/2019 - Wrong event Date 

Hi, 

The buyer of this order reported that the event date on our website is not correct and the agent investigated on the official website online and found out that the event is scheduled on 03/04/2019 instead of 26/03/2019. 

Could you please inform EDM department to investigate on this information in order to update the correct event date on the website. 

• Transaction/ Listing number : 20816403 / 339506048 

• Event ID: 3431690 

• Event Name:San Lorenzo vs Palmeiras - Copa Libertadores 2019 

• Event Date: 26/03/2019 

• Geography: Buenos Aires - AR 

• Username: [ mailto:[email-masked] | [email-masked] ] 

• What needs to be done: Change the Date to 03/04/2019 

• Link as proof: [ https://protect-eu.mimecast.com/s/kE9mCD17XfBv6qxFWkVoy?domain=conmebol.com | http://www.conmebol.com/es/copa-libertadores-2019 ] 

• Link to viagogo page: [ https://protect-eu.mimecast.com/s/dMzcCE87YFW9ALqSwD7gg?domain=viagogo.com | https://www.viagogo.com/ww/Sports-Tickets/International-Soccer/Argentinean-Premier-League/CA-San-Lorenzo-De-A-Tickets/Q-3431690 ] 

Kind Regards, 

Rosette 

From: "Jessica Renaud Aparecido" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Rosette Modiri" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 12 March, 2019 14:33:13 
Subject: ID : 20816403 - Broker AR - San Lorenzo vs Palmeiras - Copa Libertadores 2019 - 26/03/2019 - Wrong event Date 

Dear Rosette, 

This buyer emailed me informing that the date for this event on viagogo's website is wrong. 

I have done an investigation and could note that according to the official website of the event organizers Conmebol, the event will take the place on the 03/04/2019 . 

• Transaction/ Listing number : 20816403 / 339506048 

• Event ID: 3431690 

• Event Name:San Lorenzo vs Palmeiras - Copa Libertadores 2019 

• Event Date: 26/03/2019 

• Geography: Buenos Aires - AR 

• Username: [ mailto:[email-masked] | [email-masked] ] 

• What needs to be done: Change the Date to 03/04/2019 

• Link as proof: [ https://protect-eu.mimecast.com/s/kE9mCD17XfBv6qxFWkVoy?domain=conmebol.com | http://www.conmebol.com/es/copa-libertadores-2019 ] 

• Link to viagogo page: [ https://protect-eu.mimecast.com/s/dMzcCE87YFW9ALqSwD7gg?domain=viagogo.com | https://www.viagogo.com/ww/Sports-Tickets/International-Soccer/Argentinean-Premier-League/CA-San-Lorenzo-De-A-Tickets/Q-3431690 ] 

Could you help me here, please? 

Thank you, 

Jéssica