Subject: Re: 20623715 - Fan seller - Chievo vs Milan - 09/03/2019 20:30 - tixs issue at the venue
From: Rosette Modiri <[email-masked]>
To: Valentina Bonente <[email-masked]>
Date: Fri, 15 Mar 2019 08:54:30 -0700 (MST)

PFB the update : 

Please offer 50% voucher, significant downgrade. 

Rosette. 

From: "Valentina Bonente" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 15 March, 2019 17:45:37 
Subject: 20623715 - Fan seller - Chievo vs Milan - 09/03/2019 20:30 - tixs issue at the venue 

Hi Rose, 

THis buyer purchased 2 tickets. He informed that when they reached their seats, there was another person at one of the seat the purchased, row 9 - seat 53. He informed me that they were told, after investigation that 2 tickets for the same seat had been released. Buyer informed me that they attended the event but both of them were standing for the whole event. 

Can you please ask if we can give him partial refund or a coupon. 

Thanks 
Valentina