Subject: Fwd: Tid 20841391 - Fan Seller - Rammstein - 16/07/2019 16:00 , personalisation
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Fatoumata Altmueller <[email-masked]>
Date: Fri, 15 Mar 2019 08:52:50 -0700 (MST)

Hi, 

With reference to the above TID, this a buyer turned seller who purchased the tickets on TID 18919311 however no tickets for Rammstein events can be relisted and actually the buyer turned seller is unable to personalise the tickets for the final buyer. 

Could you please advise if we need to move the final order TID 18919311 to pending substitution with no seller charge as it's an event restriction. 

Kind Regards, 
Rosette 

From: "Fatoumata Altmueller" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 15 March, 2019 15:40:54 
Subject: Tid 20841391 , Fan Seller , Name : Rammstein Date : 16/07/2019 16:00 , personalisation 

Hi Rose 

As per the new update Rammstein tickets can not be relist but the buyer turned seller has bought tickets under 18919311 and resold it on 20841391. 
The new buyer now is asking to personalise tickets , checked history and it's a personalised event hence seller has to personalise it.But since seller is a buyer turned seller they are unable to personalise the tickets hence the Original seller who is a Broker need to change name on tix and reupload tickets. 

Please find here final buyers details ; 

Ticketinhaber # 1 
Name : Sandra Schuster 
Date of birth: 1985-02-22 

Ticketinhaber # 2 
Name: Christian Harrer 
Date of birth: 1982-04-08 

Could this please be forwarded to Broker. 

Best regards 
fatoumata