Subject: Re: ID : 19954672 - Broker US Ticket Network - San Diego Padres vs San Francisco Giants - 30/03/2019 - Wrong tickets wrong date
From: India Inbox <[email-masked]>
To: Rosette Modiri <[email-masked]>, CS.NewYork <[email-masked]>
Cc: Jessica Renaud Aparecido <[email-masked]>
Date: Fri, 15 Mar 2019 07:49:55 +0000

@CS.NewYork<mailto:[email-masked]>

Can this be looked into please?

Kind regards

Breda

________________________________
From: Rosette Modiri <[email-masked]>
Sent: Friday 15 March 2019 07:09:21
To: India Inbox
Cc: Jessica Renaud Aparecido
Subject: Fwd: ID : 19954672 - Broker US Ticket Network - San Diego Padres vs San Francisco Giants - 30/03/2019 - Wrong tickets wrong date

Hi,

The buyer of this order had purchased the tickets for San Diego Padres vs San Francisco Giants on 30/03/2019 19:00  however they received tickets for 31/03/2019 13:10.

Could you please contact CS.NY to check with Ticket Network if they can provide the correct tickets here.

Many Thanks,
Rosette
________________________________
From: "Jessica Renaud Aparecido" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Thursday, 14 March, 2019 14:11:01
Subject: ID : 19954672 - Broker US Ticket Network -  San Diego Padres vs San Francisco Giants - 30/03/2019 - Wrong tickets wrong date

Dear Rosette,

This buyer receive tickets with the wrong date for this event. Seller is Broker US.
Buyer purchased: 30/03/2019 19:00; and received: 31/03/2019 13:10
The first agent Barbie that worked on  the case moved to "Pending Requirement For Payment" and flagged the case to TL Bailey over 4 weeks ago.
Buyer informed that she doesn't want to keep incorrect tickets and that she wants to receive tickets for the day she have purchased.
Since then the case has been on follow up's and nothing has been done. The buyer called in the meantime, and agent has told that we are working on it.

I am reflagging it to make sure this buyer receive the correct tickets in time for the event.

Thank you.
Jéssica