Subject: RE: TID : 20642651 - Broker FR - BTS - 07/06/2019 - Email Entry check
From: Brian Sexton <[email-masked]>
To: Stephen Blake <[email-masked]>
Cc: Rosette Modiri <[email-masked]>, Kasende Kibambe Daniels <[email-masked]>
Date: Thu, 14 Mar 2019 17:41:40 +0000

Hi Stephen,

I have done the email change is CSR beta.

Kind regards,
Brian

From: India Inbox
Sent: Thursday 14 March 2019 15:36
To: Brian Sexton <[email-masked]>
Cc: Rosette Modiri <[email-masked]>; Kasende Kibambe Daniels <[email-masked]>
Subject: Fw: TID : 20642651 - Broker FR - BTS - 07/06/2019 - Email Entry check

Hi Brian,

Can you please perform the below email change in CSR Beta?

Thanks

Stephen

________________________________
From: Rosette Modiri <[email-masked]<mailto:[email-masked]>>
Sent: Thursday 14 March 2019 09:07
To: India Inbox
Cc: Kasende Kibambe Daniels
Subject: Fwd: TID : 20642651 - Broker FR - BTS - 07/06/2019 - Email Entry check

Hi,

The buyer of this order has requested for email address change from [email-masked]<mailto:[email-masked]> to [email-masked]<mailto:[email-masked]>. The buyer received the validation link however whenever they reset the password as they don't remember the old one anymore and the new password goes to the old email address.

Could you please help the buyer to get the email address changed in order to access the account.

Kind Regards,
Rosette
________________________________
From: "Kasende Kibambe Daniels" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 13 March, 2019 21:38:00
Subject: TID : 20642651 - Broker FR - BTS - 07/06/2019 - Email Entry check

Dear Rose,

This buyer has receive the verification email and still is unable to access the account since she does not have the password of the previous email address : [email-masked]<mailto:[email-masked]>

The email that should be use is [email-masked]<mailto:[email-masked]>.

Please look into the case to give the buyer access to her tickets.

Note: When she is resetting the password the new password goes to the [email-masked]<mailto:[email-masked]> what should not be use.

Regards,
Daniels