Subject: Fw: 20861288 - Broker US - BTS - 05/05/2019 - BR cancellation
From: India Inbox <[email-masked]>
To: CS.NewYork <[email-masked]>
Cc: Edivaldo Manuel Augusto Pereira <[email-masked]>, Rosette Modiri <[email-masked]>
Date: Thu, 14 Mar 2019 16:28:35 +0000

Hi

This buyer has requested cancellation under BR law.

Thanks

Stephen

________________________________
From: Rosette Modiri <[email-masked]>
Sent: Thursday 14 March 2019 16:24
To: India Inbox
Cc: Edivaldo Manuel Augusto Pereira
Subject: Fwd: 20861288 - Broker US - BTS - 05/05/2019 - BR cancellation

Hi,

The buyer of this order has requested for cancellation as per BR law and she meets the cancellation criteria. The agent has followed the BR cancellation process on this case.

Could you please inform CS.NY as the Broker US uploaded the tickets but they are not downloaded yet by the buyer.

Kind Regards,
Rosette
________________________________
From: "Edivaldo Manuel Augusto Pereira" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Thursday, 14 March, 2019 20:26:34
Subject: 20861288 - Broker US - BTS - 05/05/2019 - BR cancellation

Hi Rose,

In reference to TID 20861288. The buyer emailed chasing cancellation as she purchased the incorrect tickets.

I have sent an email to the buyer informing that the order was cancelled and moved the order to Pending Requirement(tickets not downloaded).
As per KB this case needs to be flagged.

Could you please forward this to the relevant department.

Regards,
Edivaldo