Subject: 19640012 - Fan Seller - Sporting vs Santa Clara - 15/03/2019 - case has been escalated to payment team for full refund but they did not refund
From: Butila Sasi Yannick <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Thu, 14 Mar 2019 09:25:21 -0700 (MST)

Hi Rosette, 

With reference to TID:19640012.case was on follow up overdue, as buyer received wrong ticket date, and the case has been escalated to the payment tea, for full refund, payment team reply We wouldn't usually refund for this. Please send TL approval to CS payments 

Could you please forward this to the relevant department ? 

Regards, 
Butila