Subject: 20861288 - Broker US - BTS - 05/05/2019 - BR cancellation
From: Edivaldo Manuel Augusto Pereira <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Thu, 14 Mar 2019 07:56:34 -0700 (MST)

Hi Rose, 

In reference to TID 20861288. The buyer emailed chasing cancellation as she purchased the incorrect tickets. 

I have sent an email to the buyer informing that the order was cancelled and moved the order to Pending Requirement(tickets not downloaded). 
As per KB this case needs to be flagged. 

Could you please forward this to the relevant department. 

Regards, 
Edivaldo