Subject: RE: Tid 19452983 , Broker UK ,The Specials View Date : 03/04/2019 20:00 , E-tickets issue
From: Brian Sexton <[email-masked]>
To: Sinead Bartley <[email-masked]>, Rosette Modiri <[email-masked]>
Cc: Fatoumata Altmueller <[email-masked]>, Anezka Koubkova <[email-masked]>
Date: Thu, 14 Mar 2019 13:21:42 +0000

Hi Sinead,

I downloaded them now, they are the original PDFs, sorry about that.

@Rosette Modiri<mailto:[email-masked]> these were the original PDFs, they don't look like scans.

Kind regards,
Brian

From: Sinead Bartley
Sent: Thursday 14 March 2019 18:49
To: Brian Sexton <[email-masked]>
Cc: Rosette Modiri <[email-masked]>; Fatoumata Altmueller <[email-masked]>; Anezka Koubkova <[email-masked]>
Subject: RE: Tid 19452983 , Broker UK ,The Specials View Date : 03/04/2019 20:00 , E-tickets issue

Hi all,

I had a look at the actual files for the e-tickets, and my own opinion would be that these are not scans as they seem quite clear. However, they are in black and white but this would not be too unusual.

@Brian Sexton<mailto:[email-masked]> what would your opinion be here about the files uploaded?

Kind regards,

Sinéad.

From: Anezka Koubkova
Sent: Thursday 14 March 2019 12:44
To: Brian Sexton <[email-masked]<mailto:[email-masked]>>; Sinead Bartley <[email-masked]<mailto:[email-masked]>>
Cc: Rosette Modiri <[email-masked]<mailto:[email-masked]>>; Fatoumata Altmueller <[email-masked]<mailto:[email-masked]>>
Subject: Re: Tid 19452983 , Broker UK ,The Specials View Date : 03/04/2019 20:00 , E-tickets issue

Hi @Sinead Bartley<mailto:[email-masked]>,

can you please ask S to provide original PDF file with correct e-tix as e-tix uploaded seems to be scans?

Thanks,

Anezka

________________________________
From: Brian Sexton
Sent: Thursday, March 14, 2019 12:07:36 PM
To: Anezka Koubkova
Cc: Rosette Modiri; Fatoumata Altmueller
Subject: FW: Tid 19452983 , Broker UK ,The Specials View Date : 03/04/2019 20:00 , E-tickets issue

Hi Anezka,

Could someone please ask the Broker UK to provide the original PDFs, they have uploaded scans of e-tickets.

Kind regards,

Brian

From: Rosette Modiri <[email-masked]<mailto:[email-masked]>>
Sent: Thursday 14 March 2019 17:28
To: India Inbox <[email-masked]<mailto:[email-masked]>>
Cc: Fatoumata Altmueller <[email-masked]<mailto:[email-masked]>>
Subject: Tid 19452983 , Broker UK ,The Specials View Date : 03/04/2019 20:00 , E-tickets issue

Hi,

The seller of this order requested for delivery plan change from e-ticket to paper. The buyer has provided the delivery address as requested however the seller uploaded the e-tickets as listed. The agent checked the uploaded tickets but they look like scan copy.

Could you please contact seller support to check with the Broker UK if they can provide the original PDF of e-tickets.

Kind Regards,

Rosette

________________________________

From: "Fatoumata Altmueller" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 14 March, 2019 17:15:05
Subject: Tid 19452983 , Broker UK , Name : The Specials View Date : 03/04/2019 20:00 , E-tickets issue

Hi Rose

The seller has requested that this transaction is changed from E Ticket to Paper. So we had requested buyer to provide their address and they have .

But seller has uploaded e-tickets for buyer but the e-tickets uploaded by seller is o bad quality and is not the original pdf. And i am not able to update plan can you please advise here ?

Best regards

fatoumata