Subject: Re: 20463342: red flag
From: Rosette Modiri <[email-masked]>
To: Valeria Julia <[email-masked]>
Date: Thu, 14 Mar 2019 04:34:39 -0700 (MST)

flagged 

From: "Valeria Julia" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, 14 March, 2019 07:39:51 
Subject: Re: 20463342: red flag 

Respected Ma'am, 

Monitor Eliza deSouza said "Agent confirmed tickets are correct - tickets are wrong" and gave me a red flag. 
She also says buyer saw something different than seller while purchasing. Let me explain: 
Buyer saw "campo" and seller entered "general". They are different names for a same section. This section it is also Called "Cabecera". I know this because it is a venue in my country. 
Despite this, the buyer got tickets which say "campo", same as the buyer bought. So the tickets are correct only and this is what I explained to the buyer (included face value). 

Please look into this. 

Thanking you in advance for your help. 

Kind Regards, 
Valeria.