Subject: TID 20463342 - Red flag Dispute
From: Rosette Modiri <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: Valeria Julia <[email-masked]>
Date: Thu, 14 Mar 2019 04:31:51 -0700 (MST)

Hi Brian, 

I received the red flag report for the ES agent Valeria where the quality report says Agent confirmed tickets are correct but they were not. I reviewed the case with the agent and found out that the tickets were correct, the seller listed as General and the buyer saw Campo , they are different name for the same section, this section it is also Called "Cabecera". 

Could you please review this case with the quality team as the agent was right here. 

Many Thanks, 
Rosette