Subject: RE: 18130347 - Broker PT - Twenty One Pilots - 17/03/2019 - Buyer is unable to access his account
From: Brian Sexton <[email-masked]>
To: Stephen Blake <[email-masked]>
Cc: Rosette Modiri <[email-masked]>, Edivaldo Manuel Augusto Pereira <[email-masked]>
Date: Thu, 14 Mar 2019 10:03:26 +0000

Hi Stephen,

Done in CSR beta.

Kind regards,
Brian

From: India Inbox
Sent: Thursday 14 March 2019 15:32
To: Brian Sexton <[email-masked]>
Cc: Rosette Modiri <[email-masked]>; Edivaldo Manuel Augusto Pereira <[email-masked]>
Subject: Fw: 18130347 - Broker PT - Twenty One Pilots - 17/03/2019 - Buyer is unable to access his account

Hi Brian,

Can you please perform the email address change please?

Old email is [email-masked]<mailto:[email-masked]>, new email is [email-masked]<mailto:[email-masked]>.

Thanks

Stephen

________________________________
From: Rosette Modiri <[email-masked]<mailto:[email-masked]>>
Sent: Thursday 14 March 2019 09:58
To: India Inbox
Cc: Edivaldo Manuel Augusto Pereira
Subject: Fwd: 18130347 - Broker PT - Twenty One Pilots - 17/03/2019 - Buyer is unable to access his account

Hi,

The buyer of this order called and reported that they are still unable to access the account. The email address change has been done but they're not receiving the email with new password after resetting the password.

Could you please look into this in order to help the buyer to access their account.

The new email address to use is [email-masked]<mailto:[email-masked]>.

Many Thanks,
Rosette
________________________________
From: "Edivaldo Manuel Augusto Pereira" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 14 March, 2019 15:09:45
Subject: 18130347 - Broker PT - Twenty One Pilots - 17/03/2019 - Buyer is unable to access his account

Hi Rose,

In reference to TID 18130347. The buyer of this transaction has received the verification link after providing the correct email address but he is still unable to access his account.

Can this tickets be forwarded via CM?

Regards,
Edivaldo