Subject: Fwd: TID : 20642651 - Broker FR - BTS - 07/06/2019 - Email Entry check
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Kasende Kibambe Daniels <[email-masked]>
Date: Thu, 14 Mar 2019 02:07:51 -0700 (MST)

Hi, 

The buyer of this order has requested for email address change from [email-masked] to [email-masked]. The buyer received the validation link however whenever they reset the password as they don't remember the old one anymore and the new password goes to the old email address. 

Could you please help the buyer to get the email address changed in order to access the account. 

Kind Regards, 
Rosette 

From: "Kasende Kibambe Daniels" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 13 March, 2019 21:38:00 
Subject: TID : 20642651 - Broker FR - BTS - 07/06/2019 - Email Entry check 

Dear Rose, 

This buyer has receive the verification email and still is unable to access the account since she does not have the password of the previous email address : [email-masked] 

The email that should be use is [email-masked]. 

Please look into the case to give the buyer access to her tickets. 

Note: When she is resetting the password the new password goes to the [email-masked] what should not be use. 

Regards, 
Daniels