Subject: Re: 20532367 - fan seller - Lazio vs Parma - 17/03/2019 18:00 - wrong time
From: India Inbox <[email-masked]>
To: On-call Data Management <[email-masked]>
Cc: Valentina Bonente <[email-masked]>, Rosette Modiri <[email-masked]>
Date: Wed, 13 Mar 2019 13:09:18 +0000

@On-call Data Management<mailto:[email-masked]>

Hi all, can this be looked into further? Agent has provided proof regarding this time issue

Kind regards

Breda

________________________________
From: Rosette Modiri <[email-masked]>
Sent: Wednesday 13 March 2019 13:07:38
To: India Inbox
Cc: Valentina Bonente
Subject: Fwd: 20532367 - fan seller - Lazio vs Parma - 17/03/2019 18:00 - wrong time

Hi,

The buyer of this order has claimed about the wrong event time on our website, the tickets received it's written 3 pm however our system says 6 pm. The agent investigated and found out that the event will start at 3 pm and not 6 pm.

Could you please contact EDM team in order to update the correct time on our website.

Transaction/ Listing number :  20532367 / 317216354
Event ID:   2954827
Event Name:  Lazio vs Parma
Event Date:  17/03/2019 18:00
Geography: Stadio Olimpico, Rome, IT
Username:  [email-masked]
What needs to be done: checked the time of the event
Link as proof:  http://www.sslazio.it/en<https://protect-eu.mimecast.com/s/vnt6C6X7DToOD9PUpPE6X?domain=sslazio.it>
Link to viagogo page:  https://www.viagogo.com/ww/Sports-Tickets/International-Soccer/Italian-Premier-League/Lazio-Tickets/E-2954827?qty=0<https://protect-eu.mimecast.com/s/I9pgC717Efmpq6ziWxDPN?domain=viagogo.com>

Kind Regards,
Rosette
________________________________
From: "Valentina Bonente" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Wednesday, 13 March, 2019 16:17:42
Subject: 20532367 - fan seller -  Lazio vs Parma - 17/03/2019 18:00 - wrong time

Hi Rose,

This buyer is asking about the time. On viagogo it is written at 6pm. On tickets is at 3pm.

Transaction/ Listing number :  20532367 / 317216354
Event ID:   2954827
Event Name:  Lazio vs Parma
Event Date:  17/03/2019 18:00
Geography: Stadio Olimpico, Rome, IT
Username:  [email-masked]
What needs to be done: checked the time of the event
Link as proof:  http://www.sslazio.it/en<https://protect-eu.mimecast.com/s/vnt6C6X7DToOD9PUpPE6X?domain=sslazio.it>
Link to viagogo page:  https://www.viagogo.com/ww/Sports-Tickets/International-Soccer/Italian-Premier-League/Lazio-Tickets/E-2954827?qty=0<https://protect-eu.mimecast.com/s/I9pgC717Efmpq6ziWxDPN?domain=viagogo.com>

On official website of Lazio, event is at 3pm.

Please let me know.

Valentina