Subject: Fwd: 20532367 - fan seller - Lazio vs Parma - 17/03/2019 18:00 - wrong time
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Valentina Bonente <[email-masked]>
Date: Wed, 13 Mar 2019 06:07:38 -0700 (MST)

Hi, 

The buyer of this order has claimed about the wrong event time on our website, the tickets received it's written 3 pm however our system says 6 pm. The agent investigated and found out that the event will start at 3 pm and not 6 pm. 

Could you please contact EDM team in order to update the correct time on our website. 

Transaction/ Listing number : 20532367 / 317216354 
Event ID: 2954827 
Event Name: Lazio vs Parma 
Event Date: 17/03/2019 18:00 
Geography: Stadio Olimpico, Rome, IT 
Username: [email-masked] 
What needs to be done: checked the time of the event 
Link as proof: [ http://www.sslazio.it/en | http://www.sslazio.it/en ] 
Link to viagogo page: https://www.viagogo.com/ww/Sports-Tickets/International-Soccer/Italian-Premier-League/Lazio-Tickets/E-2954827?qty=0 

Kind Regards, 
Rosette 

From: "Valentina Bonente" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 13 March, 2019 16:17:42 
Subject: 20532367 - fan seller - Lazio vs Parma - 17/03/2019 18:00 - wrong time 

Hi Rose, 

This buyer is asking about the time. On viagogo it is written at 6pm. On tickets is at 3pm. 

Transaction/ Listing number : 20532367 / 317216354 
Event ID: 2954827 
Event Name: Lazio vs Parma 
Event Date: 17/03/2019 18:00 
Geography: Stadio Olimpico, Rome, IT 
Username: [email-masked] 
What needs to be done: checked the time of the event 
Link as proof: [ http://www.sslazio.it/en | http://www.sslazio.it/en ] 
Link to viagogo page: https://www.viagogo.com/ww/Sports-Tickets/International-Soccer/Italian-Premier-League/Lazio-Tickets/E-2954827?qty=0 

On official website of Lazio, event is at 3pm. 

Please let me know. 

Valentina