Subject: Re: Tid 20768163 , Fan Seller , Name : Borussia Dortmund vs VfB Stuttgart View Date : 09/03/2019 15:30 , Season Card Exchange
From: India Inbox <[email-masked]>
To: Sean Wilson <[email-masked]>
Cc: Fatoumata Altmueller <[email-masked]>, Rosette Modiri <[email-masked]>
Date: Tue, 12 Mar 2019 13:10:25 +0000

@Sean Wilson<mailto:[email-masked]>

Can you advise further on this?

Kind regards

Breda

________________________________
From: Rosette Modiri <[email-masked]>
Sent: Tuesday 12 March 2019 13:08:56
To: India Inbox
Cc: Fatoumata Altmueller
Subject: Fwd: Tid 20768163 , Fan Seller , Name : Borussia Dortmund vs VfB Stuttgart View Date : 09/03/2019 15:30 , Season Card Exchange

Hi,

The buyer of this order was RAG with LMS ticket. The case has been escalated to payment by the agent Sean.Wilson with no seller charge however payment team emailed back and asking the reason why the seller should not be charged here.

Could you please check with Sean.Wilson to provide us with more information about the same as it's a LMS case.

Kind Regards,
Rosette
________________________________
From: "Fatoumata Altmueller" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Tuesday, 12 March, 2019 16:51:41
Subject: Tid 20768163 , Fan Seller , Name : Borussia Dortmund vs VfB Stuttgart View  Date : 09/03/2019 15:30 , Season Card Exchange

Hi Rose

Buyer came back to LMS point after game. Tickets were confiscated at the venue. The agent has escalated to payment to get buyer refunded
so now payment team requested why seller is not getting charged.Can we please check this with agent Sean.Wilson?

Best regards
fatoumata