Subject: Re: 19348729, Broker ES, Backstreet Boys, 17/05/2019,
From: Rosette Modiri <[email-masked]>
To: Natalia Cabrera Castilla <[email-masked]>
Date: Mon, 11 Mar 2019 23:46:30 -0700 (MST)

Hi Nathalia, 

This is normal a sometimes the sellers are unable to see their listing but as it states listing active on our website , just advise buyer about the same. 

Rosette, 

From: "Natalia Cabrera Castilla" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 1 March, 2019 21:29:51 
Subject: 19348729, Broker ES, Backstreet Boys, 17/05/2019, 

Hi Rosette, 

Buyer relisted the tickets purchased at viagogo (section 318). 
She is complaining that listing is not on sale at the website. We have confirmed twice that listing is active but still she says that it is not. 
I checked the website and buyer is right as there is not tickets for this section availables on sales. 
Mike advised to flag it. 

Please, assist the case. 

Thanks in advance. 

-- 
Kind Regards 
Natalia