Subject: Re: Dispute Scorebuddy
From: Rosette Modiri <[email-masked]>
To: Fatoumata Altmueller <[email-masked]>
Date: Mon, 11 Mar 2019 23:39:28 -0700 (MST)

Hi Fatou, 

It's just a yellow flag and not a red flag. 

From: "Fatoumata Altmueller" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, 7 March, 2019 20:31:18 
Subject: Dispute Scorebuddy 

HI Rose 

I have been scored for TID 19009484 , the bad feedback is that Make sure to return to the case before follow up is overdue. 
As you can see i have dealt with case on 30/01/19 at 09:50 and setted a follow up for 1 day (Follow Up set for: 31/01/2019 09:50:22) 
The system automatically gave the follow up to another agent which is not my fault can you please dispute this to brian ? 

Best regards 
fatoumata