Subject: Fwd: Update to CSL Email Greeting
From: Worchuirin M <[email-masked]>
To: Rosette Modiri <[email-masked]>, Anurag Pradhan <[email-masked]>, Charanjit Singh <[email-masked]>, Kritika Mirchandani <[email-masked]>, Ashwinee Latchayya <[email-masked]>, Mansi Chhabra <[email-masked]>, Caleb Lundinga Lodi <[email-masked]>
Cc: viraat <[email-masked]>
Date: Mon, 11 Mar 2019 10:00:44 -0700 (MST)

FYI.. 

Kind Regards, 
M.Worchuirin 

From: "Brian Sexton" <[email-masked]> 
To: "Worchuirin" <[email-masked]> 
Cc: "Bhawna Bilwal" <[email-masked]>, "David Glowalla" <[email-masked]> 
Sent: Monday, 11 March, 2019 21:11:28 
Subject: RE: Update to CSL Email Greeting 

Hi Mike, 

Thank you for flagging this, I’ve flagged it to the person who did the change, hopefully they will correct it. 

Kind regards, 

Brian 

From: Worchuirin M <[email-masked]> 
Sent: Monday 11 March 2019 21:02 
To: Brian Sexton <[email-masked]> 
Cc: Bhawna Bilwal <[email-masked]>; David Glowalla <[email-masked]> 
Subject: Re: Update to CSL Email Greeting 
Importance: High 

Hi Brian, 

The new greetings seems to be incorrect for DE language. 

According to them greetings in '' Sehr geehrte'' but using the first name sounds totally wrong for the customer. 

Can you please review this with the relevant team? 

Kind Regards, 

M.Worchuirin 

From: "Bhawna Bilwal" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Worchuirin" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, 11 March, 2019 20:34:50 
Subject: Re: Update to CSL Email Greeting 

Hi Mike, 

The greetings in german are totally incorrect as when we say: 
For ladies: Sehr geehrte we use Frau and then the last name of the customer. 
For mens: Sehr geehrter we use Herr and then the last name of the customer. 

Kind Regards, 
Bhawna 

From: "Worchuirin" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Jenny Ortega" < [ mailto:[email-masked] | [email-masked] ] >, "Yuri Koisako" < [ mailto:[email-masked] | [email-masked] ] >, "melisa nunez" < [ mailto:[email-masked] | [email-masked] ] >, "David Glowalla" < [ mailto:[email-masked] | [email-masked] ] >, "Mutombo Muamba Arnold" < [ mailto:[email-masked] | [email-masked] ] >, "Joel Luinduladio Samuel" < [ mailto:[email-masked] | [email-masked] ] >, "Nathan" < [ mailto:[email-masked] | [email-masked] ] >, "Bhawna Bilwal" < [ mailto:[email-masked] | [email-masked] ] >, "Kannedy Namir De Carvalho Barai" < [ mailto:[email-masked] | [email-masked] ] >, "santiago daniel" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, March 11, 2019 6:07:05 PM 
Subject: Fwd: Update to CSL Email Greeting 

Hi All, 

Please review the attached and select the appropriate greetings WEF today on CSL when emailing customers. 

Kind Regards, 

M.Worchuirin 

From: "Brian Sexton" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Worchuirin" < [ mailto:[email-masked] | [email-masked] ] >, "Rosette Modiri" < [ mailto:[email-masked] | [email-masked] ] >, "Caleb Lundinga Lodi" < [ mailto:[email-masked] | [email-masked] ] >, "Ashwinee Latchayya" < [ mailto:[email-masked] | [email-masked] ] >, "Kritika Mirchandani" < [ mailto:[email-masked] | [email-masked] ] >, "Anurag Pradhan" < [ mailto:[email-masked] | [email-masked] ] >, "Charanjit Singh" < [ mailto:[email-masked] | [email-masked] ] >, "Mansi Chhabra" < [ mailto:[email-masked] | [email-masked] ] >, "Urvika Chaudhary" < [ mailto:[email-masked] | [email-masked] ] >, "viraat" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Robert Cosgrove" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, 11 March, 2019 17:11:35 
Subject: Update to CSL Email Greeting 

Hi all, 

Please review the attached document regarding an update to the greeting on CSL when emailing customers. 

Please inform your agents about the same. 

Any questions let me know. 

Kind regards, 

Brian Sexton 

Team Leader India