Subject: 20649960 - Fan Seller - Harlem Globetrotters - 02/03/2019 - charges issue
From: Valentina Bonente <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Mon, 11 Mar 2019 09:28:57 -0700 (MST)

Hi rose, 

This seller keeps coming back informing that we had cancelled the sale 20431375 informing that we would have not charged him. 

In 20431375 we have refunded the buyer (after moving in pending sub) because seller informed us that when he sold these tickets, the tickets were not on sale for 3 days, means that the listing was not active and then the tickets sold. 

Now he sent me the proof of the email we sent him, informing only that we are cancelling the sale. He insists that we informed him we will not charge him. I did not find this kind of proof. 

Can you please check this case and let me know. 

Thanks 
Valentina